La Douce Para Pharmaceutical Products Trading LLC makes all reasonable efforts to accurately display all attributes of our products. The product information provided is accurate to the best of our knowledge at the time of publishing. We may make changes in information without notice.
Information provided on its website www.ladoucepharma.online is suitable only as general information. Please read the instructions and ingredients on the products carefully before using them. www.ladoucepharma.online will not be responsible for any side effects. Always consult your Doctor or Pharmacist for advice on your specific treatment needs.
It is your responsibility to ascertain and obey all applicable local laws in regard to the possession, use and sale of any item purchased from this Website. By placing an order, you agree that the products ordered will be used only in a lawful manner.
We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
- Delivery, Payments & Shipping
When an order is placed, it will be shipped to the address provided at the time of purchase. All orders within the UAE are delivered within 2 – 5 business days excluding public holidays and weekends.
Delivery charges (valid for one order delivered to one address only) will be calculated automatically at checkout based on weight and destination. Please note that the order value mentioned for free shopping is excluding VAT.
We will attempt to deliver your items on the date you specify. Our delivery partner will contact you on the day of delivery to ensure someone is available to receive your package. If our delivery partner is unable to deliver for any reason, our partner will contact you by telephone the following business day to arrange an alternative delivery date. You will be required to sign a delivery receipt at the time of delivery.
Products or services are subject to availability. In the event that a product runs out of stock after we receive your order, we will contact you via the details provided at the time of placing an order to advise you. La Douce Para Pharmaceutical Products Trading LLC reserves the right to process, hold or cancel any order depending on stock availability and/or payment failure.
In case that incorrect contact details have been provided, redelivery will be charged as per package weight and destination.
Should an incorrect item be dispatched, please contact our customer service team for a pickup and/or replacement as needed. No delivery fee will be charged for this service.
When ordering from La Douce Para Pharmaceutical Products Trading LLC through its website www.ladoucepharma.online, you are responsible for assuring the product can be lawfully imported to the destination country. For international shipping and deliveries, packages may be subject to customs charges, tariffs, duties, taxes and fees, and must comply with all laws and regulations of the destination country. Additional charges for customs clearance and compliance with the laws and regulations of the destination country must be fulfilled by the recipient, you, as the customer and as the importer of record; La Douce Para Pharmaceutical Products Trading LLC has no control over customs clearance charges, nor can we predict what they may be.
La Douce Para Pharmaceutical Products Trading LLC will not bear any responsibility for non-delivery and no refunds will be processed due to non-payment of customs charges. Customs policies vary widely from country to country; you should contact your local customs office for more information.
All the Online Orders are tokenized while authorization and we may initiate MOTO transactions in case we identify the payments are not fully captured for the amount actually invoiced. In some cases, our customer executives will contact the customer if MOTO transaction gone failure and recapture of amount is needed for the fully delivered order and La Douce Para Pharmaceutical Products Trading LLC reserves the right to capture the same amount from an alternate registered credit/debit card to complete the transaction.